Bean2Bed

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Privacy Policy

Contents

• Introduction
• Controllers of Personal Information
• What Personal Information about Customers does Bean2Bed Limited Gather?
• What about Cookies?
• Does Bean2Bed.com share the information it receives?
• How secure is information about me?
• What about Third-party advertisers and links to other websites?
• What information can I access?
• What choices do I have?
• Are Children allowed to use Bean2Bed.com?
• Conditions of Use, Notices and Revisions
• Example of information collected
• Controllers of Personal Information

Introduction: Why have a Privacy Policy?
Bean2Bed Limited knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of Bean2Bedcom. By visiting Bean2Bed.com, you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of Personal Information
Any personal information provided to or to be gathered by Bean2Bed.com is controlled primarily by Bean2Bed Limited, at Lonsdale House, 52 Blucher Street, Birmingham, West Midlands, B1 1QU, United Kingdom.


What Personal Information About Customers Does Bean2Bed.com Gather?
The information we learn from customers helps us personalise and continually improve your shopping experience at Bean2Bed.com. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
Here are the types of information we gather.

Information You Give Us: we receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our store, and communicating with you.

Automatic Information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses Bean2Bed.com. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at Bean2Bed.com if we cannot recognise you, we want you to be aware that these tools exist.

E-mail Communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Bean2Bed.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please simply e-mail ‘Unsubscribe’ to Sales@Bean2Bed.com and we will remove you from the system within 48 hours.

 

Information from Other Sources: we might receive information about you from other sources and add it to our account information.

What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as personalised greetings and storage of items in your Shopping Basket between visits.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of Bean2Bed.com's most innovative and useful features and we recommend that you leave them turned on.

If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Does Bean2Bed.com Share the Information it Receives?
Information about our customers is an important part of our business and we are not in the business of selling it to others. Bean2Bed.com shares customer information only as described below and with the subsidiaries which Bean2Bed Limited controls and that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Third Party Service Providers
We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, providing marketing assistance, providing search results and links (including paid listings and links) and processing credit/debit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.

Promotional Offers

Sometimes we send offers to selected groups of Bean2Bed Limited customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please simply e-mail ‘Unsubscribe Offers’ to Sales@Bean2Bed.com and we will remove you from the system within 48 hours.

Business Transfers
As we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Bean2Bed Limited or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of Bean2Bed.com and Others
We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of Bean2Bed.com, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.

With your consent
Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information. Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.

How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal a reduced number of digits of your credit/debit card numbers when confirming an order. Of course, we transmit the entire credit/debit card number to the appropriate card company during order processing.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to Sign Out when you finish using a shared computer.

What About Third-Party Advertisers and Links to Other Websites?
Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites. These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.

What Information Can I Access?
Bean2Bed.com gives you access to a broad range of information about your account and your interactions with Bean2Bed.com for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our website evolves.

What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Bean2Bed.com features I your user area. You can add or update certain information on pages. When you update information, we usually keep a copy of the previous version for our records.

If you do not want to receive e-mail newsletters or other mail from us, please simply e-mail ‘Unsubscribe’ to Sales@Bean2Bed.com and we will remove you from the system within 48 hours (if you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Policy, those notices will still govern your use of Bean2Bed.com and orders placed with Bean2Bed.com, and it is your responsibility to review them for changes.)

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, you will not be able to use features such as Personalised Greetings if you do not use cookies.

Are Children Allowed to Use Bean2Bed.com?
Bean2Bed.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Bean2Bed.com only with the involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions
If you choose to visit Bean2Bed.com, your visit and any dispute over privacy is subject to this Privacy Notice and our Terms and Conditions and Participation Agreement, including limitations on damages and application of the laws of England. If you have any concern about privacy at Bean2Bed.com, please email Sales@Bean2Bed.com a thorough description and we will try to resolve the issue for you.

Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Links to other Related Information:
• Bean2Bed Limited Terms and Conditions
• Bean2Bed Limited Returns Policy
Examples of Information Collected

Information You Give Us

You provide most such information when you search, buy or communicate with customer service. For example, you provide information when you: search for a product; place an order through Bean2Bed.com; make a purchase; provide information in your Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail or otherwise; complete a questionnaire or a contest entry form; provide and rate Reviews; and employ other personal notification services.

As a result of those actions, you might supply us with such information as: your name; address and phone number; credit/debit card information; people to whom purchases have been shipped (including addresses and phone numbers); people (with addresses and phone numbers) listed in settings; content of reviews and e-mails to us; the personal description in your Account area; and financial information.

Automatic Information
Examples of the information we collect and analyse include: the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version; operating system and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; products you viewed or searched for; Sellers Shops you visited; and any phone number used to call our customer service number. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Information from Other Sources
Examples of information we receive from other sources include: updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising or other services; search results and links, including paid listings (such as Sponsored Links from); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

Information You Can Access
Examples of information you can access easily at Bean2Bed.com include: information regarding recent orders; personally identifiable information (including name, e-mail, password, communications preferences and address book); payment settings; e-mail notification settings; and your personal profile).

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