Bean2Bed

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Frequently Asked Question

Bean2Bed FAQs

Where can I see a Bean2Bed? 

If we have done our job well you should be able to learn everything that you’d like to right here. We’ve got three fabulous videos showing how easy the Bean2Bed concept is for the Double, Twin and Sofa models, and all the measurements can be found here. That said, our bean bags are used in various hotels, coffee shops and bars so if you really want to see one beforehand then just drop us an e-mail to Sales@Bean2Bed.com and we’ll let you know if there are any Bean2Beds near you.

What are your delivery/lead times?

For anyone with unexpected guests or those who need a Bean2Bed in a hurry, we will always have one product that will be available the next working day (mainland UK). Otherwise our lead times are one of the best in the industry. Simply order with us before 10AM on a Monday and we will deliver to you on the Friday of that week (UK mainland). Any orders submitted after this deadline will be fulfilled the following week.

I have a time sensitive deadline, what are my options?

If you have missed the Monday 10am deadline but urgently need your goods the same week, we do offer a 999 Service at a cost of £25 per item. Because the product will have to be made individually (i.e. not with a 'batch') the production process becomes more labour-intensive, requiring additional man hours. Please call us on 0121 616 5178 if you require the 999 Service and we will do everything we can to meet your deadline.    

What is a Bean2Bed?

A Bean2Bed is a bean bag with a bed inside, or a Sofa with 2 beds inside. It is the guest bed solution of the 21st century. The bean bag to be transformation takes just 30 second - check out our video here. Products are available in a range of materials (Cord, Denim, Faux Suede, Imitation Fur and Soft Animal Print) in a variety of colours. We even sell matching footstools, which contain two pillows, as well as a Pet Bed range.

What is inside a Bean2Bed?

Unlike traditional bean bags that contain cheap polystyrene balls, we use a revolutionary CMHRTM foam filling. Read more about it here. 

Where are the products manufactured?

All our products are manufactured in the United Kingdom. This allows us to have one of the best lead times in the industry even though we manufacture every product to order each week. It also helps us to ensure the highest quality products and to dispatch them on time, every time.

How big are your products?

To meet the Bean2Bed Family and learn about the entire range just click here. 

Do you have a showroom or any outlets?

Please refer to our stockists list on the homepage. If there is not a retailer near you then we are very sorry however, don’t forget, we have a no quibbles refund policy so you can order online with complete peace of mind.

How can I pay for my Bean2Bed?

We accept all UK and International Debit and Credit Cards. Please note that there is no charge for Debit Cards, however there is a surcharge for using a Credit Card.

How much is the delivery of a Bean2Bed?

Delivery to the UK mainland is just £15 for a Bean2Bed and £25 for a Bean2Bed Sofa.

How much is delivery abroad?

We deliver all over Europe, and the delivery prices are as follows - ( ) indicates the delivery price for a Bean2Bed Sofa:

Zone 1: Scottish Highlands*, Channel Islands, Isle of Man, Northern Ireland, Belgium, France (including Monaco), Germany, Luxembourg, Netherlands, Republic of Ireland:  £25 (£40)

*Scottish Highlands Postcodes: IV - All Postcodes, KW 1 - 14, PA 34, 37, 38 & 39, PH 19 - 26, 30 - 40, 49 & 50, PH 41 Sector 4

Zone 2: Austria, Denmark, Liechtenstein, Switzerland: £30 (£50)

Zone 3: Czech Republic, Italy, Slovakia, Spain: £35 (£60)

Zone 4: Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden: £40 (£70)

Zone 5: Bosnia & Herzegovina, Bulgaria, Croatia, Greece (including islands), Iceland, Latvia, Lithuania, Montenegro, Norway, Romania, Serbia: £45 (£80)

For all other International destinations please e-mail us at Sales@Bean2Bed.com for a delivery quotation.

I have special delivery requirements, what can you do to help me?

We will do everything we can to get your Bean2Bed where you want it, when you want it. There are a number of delivery upgrades available such as Saturday delivery, evening delivery, early morning and before midday - please ask the sales team when ordering.

Can I return my item?

At Bean2Bed we believe that experiencing the comfort of our bean bags is all you’ll need to fall in love with them. We have an impeccable level of customer service and are independently reviewed by a third party (eKomi) to measure this. If you are not completely satisfied then we will do whatever it takes to make you happy. Please click here to see our Returns Policy.

Are the products guaranteed?

Yes. Bean2Beds are made with the highest quality materials, design and workmanship, and are covered by our one year guarantee. Each one is individually checked and inspected, but in the unlikely event of a manufacturing defect occurring, we will happily repair or replace your product.

Do your products meet UK Fire Safety Regulations?

Absolutely - we wouldn’t be in business if we didn’t! All Bean2Bed materials adhere to the Department of trade and Industry’s Furniture and Furnishings (Fire) (Safety) Regulations 1988. All our products are made using fire retardant materials which have been rigorously tested by independent experts.

Are the outer covers machine washable?

Yes, the majority of our covers are machine washable - please see our Product Care page to check which ones.

Can I wash the mattress cover?

All our guest bed mattresses are securely sewn to ensure the expensive foam stays where it should be. The mattress cover cannot be washed (although it can be spot cleaned) as it cannot be removed and quite simply won’t fit in your machine! Although rest assured we sell a range of mattress protectors here which are fitted and can withstand liquid spills. Our mattresses are also extremely similar to UK bed sizes so you’d also be able to use sheets that you already own.

What colours do the mattresses come in?

All the mattresses come in a standard 100% cotton black/charcoal colour. 

I have my own material and would like a Bean2Bed made, is this possible?

Of course! We always go the extra mile for our customers. If you have a certain material (as long as it meets all the relevant fire safety standards) we will gladly make a bespoke Bean2Bed just for you. We can also seek the material, colours and patterns that you require. Branded products are also available to help you promote your business. A small surcharge applies - please contact the sales team with any queries.

Do you do a Single Bean Bag Guest Bed?

No, no, and no! This is probably the question that we get asked the most. During the research and development phase we tried all sorts of mattress sizes, combinations and even using different bean bag filling to design the ideal range. A single mattress guest bed inside a bean bag simply didn’t work. One single mattress is quite elongated and when folded into a beanbag cover it simply didn’t work. Two single mattresses (i.e. our Twin model) works really well as they can interlock and form a ball however one single mattress just wasn’t right. We pride ourselves on the fact that when a Bean2bed is used as a beanbag your friends and guests would have absolutely no idea that there are fold-out beds inside the products – and that’s the way it will always stay

Can I work for Bean2Bed?

The company is growing all the time and every so often we seek dedicated new staff members who share our passion for comfort, customer service and innovation. Any jobs will be advertised via our Facebook page www.facebook.com/bean2bed.

I am an International visitor from outside of Europe, can I establish a Bean2Bed franchise in my country?

We do have franchises available across the globe. If you are interested in setting up a Bean2Bed franchise please e-mail Sales@Bean2Bed.com stating which territory you wish to establish in along with your previous experience, any other useful information and a contact telephone number. A member of the team will return your enquiry.

Can I put a link to your website on my site or discuss you in my BLOG?

Only if you’re nice about us! We absolutely love it when our customers speak highly of us and recommend Bean2Bed to their friends, family and readers. If you are posting anything please send us a link to links@Bean2Bed.com 

What uses are there for Bean2Bed?

You name it and one of our customers has probably used a Bean2Bed for that purpose. Here are just some of the locations where Bean2Beds can be found: Lounges, Bedrooms, Conservatories, Loft Conversions, Games Rooms, Apartments, Office Relaxation Rooms, Nurseries, Surgeries, Libraries, Holiday Homes, Care Homes and even Luxury Yachts! Essentially anywhere you need to sit or sleep.

Can I tell you about an idea or request I have?

We value customer feedback immensely and during our time have received some weird, whacky and wonderful suggestions. Please e-mail Info@Bean2Bed.com with any suggestions that you may have. We will read everything however, due to large volumes of mail, it may not be possible to reply to individuals. Our design team have a number of projects underway so we may already be working on it. Unfortunately we are unable to pay for suggestions.

Do you sell ex-demonstration or display Bean2Beds cheaply?

Our products are made to last a lifetime which means that we do not need to sell off products at a discount. All our products are made to order each week and are made with the highest quality materials, design and workmanship.

Do you ever have a sale?

The team here know exactly what it feels like to buy products are made to last a lifetime which means that we do not need to sell off products at a discount. All our products are made to order each week and are made with the highest quality materials, design and workmanship.

Do you sell spare covers?

We most definitely do. Our customers find it reassuring to know that if they change the décor of their home their Bean2Bed can change with it. Our replacement covers can be found in our e-store. Don’t forget that the Bean2Bed Sofa contains two guest bed King mattresses which can be split into two King bean bags with the purchase of two King covers.

Our material and colour range is always expanding so please continue checking the website, Follow us on Twitter or become a Fan on Facebook for our latest offerings.

Are there different ways to sit on a Bean2Bed?

Yes, yes there are. We have designed the products with you in mind. Sometimes you want to layback and recline yet sometimes you want to be more upright to watch a film, read, play video games or watch the big match. You’ll notice that the product is made up of two circles and a rectangle around the middle (with the zip on). If you wish to recline simply have one of the circles at the bottom and the Bean2Bed will be flatter and more like a recliner. To have a more upright position just have the circles to the side and sit in the rectangular section - the further down the rectangle you sit the more back support you’ll get. Once you see a Bean2Bed in real life this will all make sense! Please see our ‘How to Use’ page.

I love them, can I sell Bean2Bed products?

If you are a high street retailer and wish to stock Bean2Bed products then we’d love to hear from you. We can drop ship and no stock would be required. Please contact Sales@Bean2Bed.com. Please note that on-line you can only buy directly from Bean2Bed Limited and we are not looking for on-line partnerships.

Can I have a sleepover?

Go on then - just make sure you have some Bean2Beds there!

How can I keep my Bean2Bed in tip-top condition?

Your Bean2Bed is designed and manufactured to last a lifetime. The filling will never crush or need refilling however we recommend that every few days (or after extended use) that you fluff up your Bean2Bed. Simply roll and gently shake your Bean2Bed (no lifting required) to make it nice and plump and to retain the cloud-like comfort.

Any further questions?

If your question has not been answered here please fire any our way at Sales@Bean2Bed.com the Bean2Bed team will get back to you as soon as we can.

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